Software Asset Management Project Manager

Are you a Software Asset Management leader?


Mutatio is seeking an experienced Project Manager with software licensing subject matter expertise. This Project Manager will lead a Software Asset Management (SAM) team that will deliver timely help desk support for users’ software requests and services, as well as deliver cost savings to our government customer.


  • Serve as the single point of contact (POC) to the government customer, providing reports and regular communications on help desk deliverables, performance standards, and IT software spend
  • Lead a software asset management (SAM) team for help desk tasks such as software purchasing requests, software licensing inventory management, software and hardware contract management, security updates, and user assistance
  • Develop and refine SAM process benchmarks for continuous improvement
  • Ensure compliance with relevant software and hardware security requirements across the customer’s IT infrastructure
  • Ensure all contract performance standards are met or exceeded
  • Develop the Project Management Plan and Schedule and maintain them throughout the contract
  • Maintain and routinely update Standard Operating Procedures (SOP) for the Software Licensing Helpdesk (SWL)
  • Manage team on ServiceNow ticketing system


  • 8 years+ of SAM experience
  • Direct experience in maintaining a successful IT Asset Management (ITAM) Program for a US government customer
  • Direct Experience Leading Help Desk Teams to support hundreds of IT tickets/week for both software and devices
  • Successful experience and history of delivering cost savings to a US government agency using SAM best practices for optimizing software acquisitions and inventory management and discovery
  • Experience with both on-premise and cloud software inventory management
  • Experience using ServiceNow for asset requests and help desk ticketing
  • Project Manager Professional (PMP) certifications
  • International Association of Information Technology Asset Managers (IAITAM) Certification is preferred
  • ITIL certified

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